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Customer Centre

Welcome to the customer centre of Food Research Lab. We, at Food Research Lab, provide you with excellent service and high value for your investment. We believe that excellence is a habit and for us to provide you with the best service you deserve, we believe that communication is the key to professional and personal success and that it must be honest, open and two-way.

Use this platform to file all your queries, feedbacks, complaints, grievances and other issues. We value your opinion and respond to your queries as soon as possible. Thank You.

Step 1

Queries / Feedback / Complaints


You can reach us for any query/complaint through any of our access channels mentioned below:


You will receive a response within 24 working hours.

  • Report unauthorised e-transactions (transactions not done by you)

Step 2

Grievance Redressal


If the solution offered at Step 1 does not satisfy your expectation, you can approach our Grievance Redressal Officer through any of the following access channels


You will receive a response within 24 working hours.

  • Report unauthorised e-transactions (transactions not done by you)
For queries and complaints click here to directly write to Food Research Lab Limited

You will receive a response within 24 working hours.

  • Report unauthorised e-transactions (transactions not done by you)